Shipping & Returns

We have a 30-day refund policy, which means you have 30 days after receiving your item to request a refund. 

To start a refund, you can contact us at support.mommiesbff@gmail.com

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.


Exceptions / non-returnable items
Certain types of items cannot be returned, like custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.


Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.


Refunds
We will notify you once we’ve received your request. A customer service representative will contact you with options. Please remember it can take some time for your bank or credit card company to process and post the refund.